Crisis, Resilience and Local Welfare

Since 2013 we have been the supplier of choice for many Local Welfare Provision schemes run by local authorities across the UK. We understand your need to support people in your local communities with essential furniture items as well as white goods in a domestic setting.

Real life experience

Our real life experience on the ground, and company commitment in our social mission to End Furniture Poverty, mean our teams have a real understanding of the customers we are directly delivering to. Our teams show great empathy and understanding when speaking to and delivering into customer homes. What’s more, we offer UK-wide quick turnaround of essential items from our three large depots, meaning we can respond quickly to emergency deliveries as and when required. Our customer testimonials and case studies demonstrate the outstanding service and aftercare we provide. Read more here.

Our customers work with us because we understand the service required, can deliver consistent fit for purpose products on time and within budget, and provide an aftercare service which is second to none. For further conversations relating to your specific requirements please don’t hesitate to contact our experienced team.

Get in touch

"We are extremely pleased with the quality of finish and value for money provided by FRC at James Street. The quality of their advice and the standard of their furniture means we would be very happy to work with them again and recommend them to other providers"

"FRC's expertise in working with local authorities and social housing organisations has been invaluable in the success of the new temporary housing units. They ensured we had compliant products suitable for use in temporary accommodation and the team's professionalism showed in how they worked with Citizen to ensure everything was completed on time."

"FRC Living have provided an exceptional service in working with us on this project and we were impressed by the range of quality items they were able to supply. Communication has been excellent throughout and we appreciated their adaptability in meeting our timescales. They are experts in their field and have years of experience - we would highly recommend them. Thank you FRC Living!"

"We were really impressed by the range of products FRC Living were able to supply. They sourced and tailored products to meet our specifications and provided an excellent project management service. The process was efficient and highly organised and we appreciated FRC Living's ability to accommodate changes to timescales. Their experience in their field is evident and we valued their communication and expertise in completing this project."

"This was a very complex job and FRC demonstrated superb customer service by carrying out the whole project exactly as planned with minimum disruption to our tenants."

"I can honestly say the process has always gone smoothly. The new furniture has transformed our communal areas, which now feel warm, safe and truly homely. Residents are using these spaces for an array of activities. The installation team were polite, careful and finished everything without disruption. The furniture is thoughtfully chosen, sturdy and easy to use – exactly what we needed. It has brought new life to our communal spaces."

FRC Living is part of FRC Group, a charity that donates all surpluses to the End Furniture Poverty Foundation, helping prevent furniture poverty across the UK.